Customer Retention Canvassing - Palopo

Astra Credit Companies · 📍 Palopo, Sulawesi Selatan · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
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Astra Credit Companies is looking for a dedicated Customer Retention Canvassing professional to join our team in Palopo, Sulawesi Selatan. This role is crucial in ensuring our customers continue to receive the best services and support. The ideal candidate will have a strong understanding of customer service and a passion for helping others. This is a great opportunity to make a difference in the community while building a rewarding career.

📋 Tanggung Jawab Pekerjaan

Visit assigned customers to understand their needs and concerns.,Provide excellent customer service and support.,Identify potential issues and solutions for customers.,Maintain accurate records of customer interactions.,Promote our products and services to existing customers.,Build and maintain strong relationships with customers.,Provide regular updates to the team on customer feedback and satisfaction levels.,Assist in the resolution of customer complaints and issues.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in customer service or a related field.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Good knowledge of the local market and customer base.,Familiarity with customer relationship management (CRM) systems.,Ability to travel and work in different locations.,Valid driver's license and reliable transportation.,Ability to work under pressure and meet deadlines.

🛠️ Keahlian

Active listeningProblem-solvingTime managementNegotiationSales and marketingCustomer satisfactionConflict resolutionAdaptability
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