Customer Relationship Officer - Electronics Financing (Bali Region)

Join KB Finansia Multi Finance as a Customer Relationship Officer (CRO) specializing in Electronics Financing in the vibrant regions of Bali. This role offers a unique opportunity to drive financial solutions in the booming electronics market, collaborate with a dynamic team, and grow your career in a supportive and innovative environment. As a CRO, you'll be the face of our company, building strong relationships with customers and partners in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.

In this role, you'll daily engage with customers, understand their needs, and provide tailored financing solutions for electronics purchases. You'll leverage CRM systems like Salesforce and HubSpot to manage customer interactions, and use tools like Excel and Power BI for data analysis and reporting. This is a chance to make a real impact in the electronics financing sector, with opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong customer relationships through active engagement and personalized service.
• Provide expert advice on electronics financing products and services.
• Manage customer data and interactions using CRM systems like Salesforce and HubSpot.
• Conduct market research to identify trends and opportunities in the electronics financing sector.
• Collaborate with the sales and marketing teams to drive customer acquisition and retention.
• Analyze customer feedback and data to improve our products and services.
• Attend trade shows and industry events to network and stay updated on market trends.
• Ensure compliance with company policies and regulations in the electronics financing industry.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• Minimum 3 years of experience in customer relationship management, sales, or a related field.
• Proven track record of success in building and maintaining customer relationships.
• Strong knowledge of electronics financing products and services.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM systems like Salesforce and HubSpot.
• Familiarity with data analysis tools like Excel and Power BI.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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